Your questions, answered straight.
The things people ask us most about branding, web design, pricing and ongoing support. Have a read, and if your question is not here, just give us a shout.
Answers on web design.
Getting startedTimingsPricingDesign & buildBrandingEcommerceSEOHostingSupport
Getting startedTimingsPricingDesign & buildBrandingEcommerceSEOHostingSupport
Getting started
Timings & pricing
Design & build
Branding & content
Ecommerce, SEO & integrations
Hosting & support
The basics.
Branding, logo design, animated logos and high-performing websites. We design, build, connect analytics and support you after launch. Have a look at our recent work or web design.
Send a brief through our quote form. We agree the scope, timeline and price, then a deposit books your slot in the calendar.
Small and medium businesses and funded start-ups across the UK. If you value good design and real results, we are a good fit.
Kick-off, design, build, testing, launch and support. You see work early, give feedback in tidy rounds, and we keep things moving.
Logo files, any brand bits, copy or notes for us to polish, photography if you have it, and access to your domain and host. We send a tidy checklist so nothing gets missed.
We are based in Leeds and know the local scene well, but we work with clients all over the UK. As long as we can talk on a call or in person, distance is no issue.
Time and money.
Most brochure sites take four to eight weeks, depending on size and how ready your content is. Bigger builds take longer, and we map a week-by-week plan up front.
A fixed price for a fixed scope. Tell us what you need and we quote in full, with no surprises. Ready? Get a quote.
A deposit to book your slot, staged invoices through the project, and a final balance at launch.
We monitor, tidy and improve. Support plans cover updates and small changes, and when you are ready for phase two we map it out together. Start here: contact us.
How it is built.
WordPress for most builds. We create tidy blocks and page patterns so your team can add pages without breaking the design. No code needed.
Yes. Lightweight code, image optimisation and proper caching. Everything is responsive and tested on real devices.
We design with accessibility in mind: high contrast, keyboard navigation, focus styles, logical headings and useful alt text. We can add an accessibility statement if you need one.
On final payment you own the approved designs and the custom code we produce for you. Third-party assets keep their original licences.
Yes. A short live session plus a Loom walkthrough saved in your drive, so new starters can watch it later.
Yes. We build with reusable blocks and guard rails, so you can change copy, swap images and add pages with confidence, and we are on hand if you get stuck.
Brand and words.
Yes. Strategy, visuals and a voice that work well online. Start here: logo and branding.
Of course. We work up a few routes, refine the winner and supply every format you will ever need. See logo design.
Yes. Clean motion for web, social and video. Take a look at animated logos.
Both. Send bullet points and we turn them into proper copy, kept readable, on-brand and SEO-friendly. Our copywriter handles the wording.
Yes. Art direction and shoot partners if needed, and we can edit what you have or create short loops for product and brand pages.
Selling, search and tools.
Yes. Tidy product pages, variants, tax, shipping classes and Stripe payments. We run test orders and set up tidy receipts before you go live.
Yes. Smart page structure, titles and meta, internal links, schema where it helps and fast load times. For ongoing SEO we can work with your partner or refer one. See SEO services.
Yes. Both are set up at launch with key events tracked, like forms, calls and buttons. We share access so you always own the data.
Usually, yes. We regularly connect forms to CRMs, calendars, mailing lists and payment providers. Tell us the tool and we confirm the best route.
Yes. We recommend a translation plugin or a headless setup to suit your team and how you manage content.
Yes. We import content where possible, plan URL changes and add redirects so your search equity carries across to the new site.
Keeping it running.
We help pick the domain, set DNS correctly and liaise with your email provider, whether that is Google or Microsoft, so nothing is lost in the move. See domain and hosting.
We can host it for you on fast UK servers with SSL and backups, or deploy to your provider. Either way, you keep ownership.
Yes. Flexible support plans or ad-hoc help: updates, fixes, small improvements and regular checks so the site stays healthy. See maintenance.
SSL, hardened logins, a limited set of plugins, regular updates and daily backups. Admin roles are kept to the people who need them.
We add a cookie banner, a privacy page and consent on forms. For legal wording we use your policy or your lawyer's template.
Get in touch and we sort it. Clients on a care plan get priority, and because we keep daily backups we can roll anything back quickly if needed.
★★★★★
“Really pleased with the website Jack designed for us.”
Tom MRebrand project · Trustpilot review
Ask us anything.
If your question is not above, send it over. Tell us a little about your project and we will reply the same working day with straight answers and a fixed quote. You deal directly with the people building it.
- We reply the same working day
- A fixed quote you can plan around
- Straight answers, no sales talk
- A friendly Leeds team you can call
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